On August 5, 2024, Fortune released its latest annual Fortune Global 500 list, with JD.com rising to #47. The Fortune Global 500 list evaluates the world’s largest companies by revenue for the 2023 fiscal year and marks JD.com’s ninth consecutive year on the list. JD.com’s net revenues were $153.2 billion in 2023.

JD.com first entered the Fortune Global 500 in 2016 at #366 and has steadily climbed the ranks, reflecting its robust growth trajectory. By 2020, the company had moved into the top 100, a testament to its growth and increasing market influence. Richard Liu, the founder of JD.com, laid the groundwork for this success with his early vision and strategic direction.

Richard Liu founded JD.com in 1998 as a small brick-and-mortar business selling magneto-optical products. His foresight regarding the potential of e-commerce led to JD.com’s transition to an online retail platform in 2004, setting the stage for its exponential growth. JD.com’s continuous focus on customer experience, technological innovation, and supply chain efficiency has been a key driver of its success.

JD.com has consistently enhanced its user experience by optimizing its supply chain infrastructure. Since 2017, the company has invested nearly RMB 130 billion in research and development to improve supply chain efficiency and cost-effectiveness. These strategic investments have positioned JD.com as a leader in supply chain innovation and operational excellence.

Notable innovations include the implementation of JD Cloud’s AI digital avatars, developed using the ChatRhino large language model, which has improved livestream sales and inventory management for JD merchants. JD’s AI solutions also enhance e-commerce functionalities such as content creation, product listings, storefront customization, and intelligent customer service.

JD.com’s mission is to “Make Lives Better through Technology,” and the company continues to focus on cost management, operational efficiency, and enhancing user experience. These efforts have significantly boosted user satisfaction and engagement, with the number of third-party merchants on the platform now exceeding one million.

JD.com’s position on the Fortune Global 500 list reflects its commitment to delivering increased value to its users, industry partners, and society. The company’s strong management structure continues to drive its remarkable achievements and future potential.

The development of JD Logistics and JD Health, has diversified JD.com’s portfolio and strengthened its market position. The company’s focus on innovation has driven JD.com to the forefront of the e-commerce industry, setting new standards for operational efficiency and customer satisfaction.

JD.com has a commitment to social responsibility and sustainability and continues to invest in green technologies and sustainable practices. 

JD.com is proud to have transformed from a small retail business into a supply chain-based technology and service provider, setting the stage for continued growth and innovation in the years to come.